Library & Learning Support Officer

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

Australian Learning Group (ALG): VET provider for international students. Learn more about ALG.
Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon.

About the role

This role assists students and academic staff in accessing library resources, developing digital and information literacy skills, and navigating academic research tools. The position contributes to the development of online learning materials, LibGuides, and resource collections that support student success in higher education and vocational education programs.

Key Responsibilities: 

Student Library and Learning Support

• Respond to student enquiries about library resources, and research strategies.
• Assist students with database searches, locating scholarly sources, and accessing digital collections.
• Provide basic guidance on referencing, academic research, and information literacy.
• Support the delivery of library workshops, orientation sessions, and digital literacy activities.

Digital Library Services

• Assist in maintaining and updating the library’s digital collections and resource platforms.
• Maintain and update library content on LibGuides and other digital platforms.
• Assist with the development of online learning resources and guides for students.

Academic Resource Support

• Assist academic staff with locating suitable teaching and research resources.
• Conduct database searches to identify relevant scholarly articles, eBooks, and other materials.
• Support the Library and Learning Services Manager with collection development and resource evaluation.

Learning Support Content Development

• Assist in developing learning support materials
• Contribute to the creation of tutorials, guides, and instructional resources that support independent learning.

Library Systems and Technologies

• Support the operation of digital library platforms, including discovery tools, databases, and authentication systems.
• Assist with troubleshooting student access issues where required.
• Maintain records and documentation relating to library resources and services.

Programs and Engagement

• Assist in the promotion of library services to students and academic staff.
• Contribute to the development of displays, orientation materials, and outreach activities.
• Support library engagement initiatives that improve student awareness and usage of library resources. 

Key Responsibilities:

• A Diploma or higher qualification in Library and Information Services, or currently studying towards a library and information services qualification
• Demonstrated experience in library databases and online information resources
• Strong digital literacy and ability to work across multiple online platforms
• Experience working in an academic, TAFE, or digital library environment
• Working knowledge and understanding of library platforms 
• Experience developing learning or research support materials
• Commitment to supporting student academic success

Why Join us? 

A supportive team - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect. 

Career progression - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together 

A positive and fun work environment- Work should be more than just a job—it should be an experience you enjoy! 

Daily breakfast supplied - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast? 

Training and Development opportunities - Professional development allowance available to invest in your future & help you stay at the forefront of your field 

Diversity & Inclusion - We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages. 

Next Steps 

Apply online or send your resume and cover letter to kelly.white@edu.com.au. Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified. 

We look forward to receiving your application and potentially welcoming you to our team!