Systems and Data Librarian

Caledon Public Library is a hub for discovery, innovation, and inspiration. We nurture connections, collaboration and creativity and are situated within a dynamic municipality that successfully balances urban, rural, and agricultural communities.  With seven branches that serve as the cornerstones to the community, connecting people to information and each other is what we do!

The Opportunity

Reporting directly to the Manager, Information Technology, this role is an integral part of the Information Technology team and is responsible for the administration and optimization of the Library’s Integrated Library System (ILS) and the coordination and analysis of metrics and data. This position plays a crucial role in supporting the Library’s technical infrastructure and data-informed decision making. The role is also tasked with the provision of direct client support to staff and, indirectly, the public by resolving and documenting related requests for assistance, reports and enhancements.

 As the Systems & Data Librarian, you will perform the following duties, including but not limited to:

Integrated Library System (ILS) Administration:

• Support the administration and maintenance of ILS-adjacent systems, including the online catalogue, mobile application, self-service technologies, and kiosks.
• Liaise with internal stakeholders, external partners, and vendors to resolve issues, improve access and functionality, and extract and analyze information from our Information Systems.
• Administer, configure, and maintain the Library’s ILS.
• Act as technical liaison with member libraries and contracted administrators of the Ontario Library Consortium (OLC).

Technology Administration & Digital Access:

• Administer system applications used in staff scheduling, automated notifications and promotions, and resource booking.
• Work in tandem with the Collections and Access Services Department to configure and authenticate third-party electronic resources, including but not limited to OverDrive, Hoopla, Mango, EBSCO and Gale.

Data Reporting and Analytics:

• Work with various library departments to support service evaluation, including outcome measurement data collection and analysis for library programs and services
• Prepare statistical and data-based reports and analysis for diverse internal and external audiences, working with library staff at all levels to interpret findings.
• Develop and maintain dashboards, visual reports and data tools to support operational and strategic decision-making

System Support & Training:

• Provide first-level troubleshooting and technical support on computers, peripherals, devices, and software.
• Develop documentation, workflows and learning supports, facilitating knowledge transfer and business continuity.

Customer Service and Continuous Improvement:

• Commit to the provision of quality service to users, maintaining the Library’s image and ensuring that the library is profiled in a positive manner, ensuring that all staff have access to the necessary technologies with which to provide exemplary customer services to all customers of the Caledon Public Library in person, over the phone or via email/text.

The Ideal Candidate

We are seeking a passionate professional with a post-graduate degree in Library and Information Studies/Science or a closely related field. Our ideal candidate has minimum of three (3) years ILS administration in a library setting, preferably using SirsiDynix Symphony and a minimum of one (1) year of experience with providing technical training or support, preferably in a public library setting. Additional coursework or background in computer science, information systems, database administration, or a similar field is considered an asset.

The ideal candidate will have demonstrated analytical skills and expertise with a wide range of analytical tools and technology, as well as best practices for their use in libraries. We are seeking an individual with demonstrated proficiency in relevant software for data collection and analysis and proficiency in data analysis and research methodologies.

This position offers a salary range of $87,912.40 to $109,890.50 and a competitive benefits package.

Satisfactory passing of a vulnerable sector check, and proof of qualifications will be required of any successful candidate(s) for this position.

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace.  If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.

Applications for this posting will be accepted until April 17^th, 2026 12:00PM EST.

How To Apply

To learn more about employment with the Town of Caledon and to apply for this exciting and challenging opportunity, visit: www.caledon.ca/careers

If needed and upon request, this document can be made available in an alternative format.