Records Technician - Records Management Center HFEMS - Technician II

Be BOLD and make a real difference . . .

Do you desire a career that provides you with opportunities to improve the world around you? The Colorado Department of Public Health and Environment (CDPHE) is seeking diverse individuals from all backgrounds to apply for a career position that makes a direct impact on improving the lives of Colorado citizens. Our mission is to advance Colorado's health and protect the places we live, work, learn, and play. Our vision is to create a healthy and sustainable Colorado where current and future generations thrive.

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Public Health and Environment. In addition to working with a great team and rewarding, meaningful work, we offer:

• Employee wellness programs and facilities

• Extensive internal professional development opportunities on a wide variety of subjects

• Distinctive career advancement opportunities throughout the State system

• Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans

• Medical and dental health plans

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus generous personal time off

• Mentoring program with opportunities for mentors and mentees

• Tuition assistance for college level courses including Masters degree programs

• Excellent work-life programs, such as flexible schedules, and  

• A variety of employee resource groups

• We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.

The Work Unit:
The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, and renal Dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term Care facilities and many other specific types of healthcare services. The division licenses, certifies, and surveys Healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency Medical service (EMS) education programs; and certifies EMS providers and licenses air ambulance services operating within the state. 

The Records Management Center exists within the Office of Policy, Enforcement, and Records in the Health Facilities and Emergency Medical Services Division (HFEMSD) to manage HFEMSD official state records. Records management includes creation, maintenance, use, storage, retrieval, timely destruction, and security of such records, which are accessed by multiple users within the Division, the broader Department of Public Health and Environment, other governmental agencies, and the public.

Summary of Position:
The primary function of this position is to support the day-to-day operations of the Records Unit by assisting with records management, organization, and accessibility. This role supports the efficiency of the Division’s records management processes through activities such as processing, indexing, and maintaining records. This position supports quality assurance of record submission, digitization of documents, and coordination of records retrieval and disposition. Under the guidance of the Records Manager, this position assists in ensuring that records are accurately maintained, properly stored, and readily available to support internal operations and public records requests.

Residency Requirement: 

MINIMUM QUALIFICATIONS:

Two (2) years of relevant experience in an occupation related to the work assigned to this position. Such experience would include working in a records center, maintaining files for HIPAA compliance, data entry, scanning and maintaining records related to large projects, and licensing and application reviews.

OR

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years; including degrees in health care administration, public administration, library science, and business administration.

• A pre-employment background check

• Be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place. 

• Be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place 

• Must be proficient in word processing and able to use current communication technology to connect to the office from the field.

• This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need. *Please note: These working arrangements are subject to change based on CDPHE's business needs. The position will be expected to work on site, when needed,  at 4300 S Cherry Creek Dr Glendale, CO 80246. 

• Office hours are typically Monday through Friday from 8am to 5pm. Extended hours during the evening or the weekend MAY be required by business needs.

• A remote (home) office is required.

• 5% travel required within the State of Colorado.

• Proficiency in fundamental computer skills such as navigating operating systems, using basic software applications, and communicating through email is required.
• Experience and proficiency in word processing and able to use current communication technology. 
• Thoroughness when performing work and conscientiousness in attention to detail.
• Ability to gather relevant information; identify and analyze problems using sound reasoning to arrive at conclusions. 
• Model high standards of honesty, integrity, trust, openness and respect for individuals.
• Interpersonal and Conflict Management Skills- Displays understanding, courtesy, tact, empathy and concern; develops and maintains effective relationships; deals skillfully with people who are difficult, hostile or distressed; effectively manages and resolves conflicts, confrontations and disagreements in a positive and constructive way; does not avoid conflict when it can produce better solutions.
• Ability to analyze the information and reach logical well supported conclusions.

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written 

material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

A completed State of Colorado application includes:

• Unofficial transcripts if using education to substitute for experience.

• DD214 if claiming veterans status 

The Selection Process:
All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications. A top group, up to six candidates, will be invited to schedule an interview with the hiring manager. E-Verify: CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. 

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.  Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Benefits Team at CDPHE_benefits@state.co.us.