Library Technical Assistant: Resource Sharing Specialist

POSITION CODE: 7850

DEPARTMENT/ADMINISTRATION: Armacost Library

POSITION: Full-Time, Non-Exempt (Twelve months), Full-time (40 Hours) 

SALARY RANGE: $24.00-$26.75

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification,

commensurate with candidate's education, experience, skills, and training.

AVAILABLE: Immediately

POSTING DATE: April 16th, 2026

APPLICATION DEADLINE: Open Until Filled, Apply Immediately.

Definition of Classification:

Library Technical Assistants (LTAs) foster learning and community by connecting the University of Redlands community and visitors with information resources, space, programming, and services. Specialists supervise and direct the work of student employees; oversee technical and daily operations through direct and indirect work with patrons; collaborate and coordinate with colleagues within and beyond the Library; exercise discretion when working with people and managing situations that arise.

The LTA Acquisitions & Electronic Resources Specialist serves as a member of the Access Services and Collections teams, reports to the Access Services Librarian, and leads the daily operation of course reserves, acquisitions, and electronic resources.

The Armacost Library welcomes reliable, team-oriented applicants who practice empathy and self-reflection, and who cultivate diverse and inclusive working and learning spaces. The ability to adjust work schedules that adapt to the academic calendar is required.

This position requires flexibility to work evening and weekend hours.

Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

• Manage borrowing and lending requests across various resource sharing systems and cooperative efforts with other
• Interpret library e-resource licensing agreements, comply with U.S copyright law (Title 17, U.S. Code), and apply resource sharing best practices and guidelines to manage requests.

• Coordinate requests across University
• Research, verify, and troubleshoot bibliographic
• Provide access to free or open access resources when
• Assess cooperatives and library lending policies to optimize the duration of loans and reduce
• Communicate with borrowers and lenders regarding overdue, lost, and recalled Heed lender and cooperative priorities to maximize cost-effective options for our users.
• Explore alternative borrowing and lending technologies as
• Compile and analyze borrowing and lending

LEAD SUPERVISOR OF STUDENT LIBRARY CLERKS

• Enrich the Library’s student employment experience through programming for student employees and
• Coordinate with Student Employment to recruit and assess library Take disciplinary action when necessary.
• Coordinate the hiring, training, mentoring, and evaluation of library clerks with fellow student
• Analyze and manage the student employment budget to ensure sufficient front-desk coverage during operating
• Develop and manage student employee work
• Create new and update existing documentation to equip library clerks to carry out their
• Analyze front desk data to assess library clerk
• Oversee frontline services by student employees to students, faculty, staff, and the public; intervene when appropriate to address patron or student employee
• Engage with student colleagues to mentor their development through active listening, teachable moments, and
• Ensure that student colleagues are well versed on the Library website, policies and procedures, the Library of Congress classification system, and
• Design and manage work projects, create and update workflows, that involve student colleagues in library initiatives and academic
• Inform student colleagues about relevant news and developments in the Inform Library colleagues about relevant news and developments from student colleagues.
• Model empathy, respect, curiosity, and calm when responding to emergencies and patron
• Collaborate with fellow supervisors of student employees to enable consistent oversight and performance

 OPERATIONS

• Oversee technical and daily operations that include circulation, management of patron accounts, first-level reference assistance, stacks maintenance and missing items, data collection, opening and closing
• Conduct regular walk throughs to welcome library users, answer questions, and ensure that resources are Coordinate with Information Technology Services, Facilities Management, Public Safety, and other units to maintain an environment conducive to learning.
• Contribute and implement ideas that welcome and engage library
• Manage expenditures to adhere to budget
• Observe University and Library policies and procedures including Title IX guidelines, the Student Expression policy, and the Library’s Community
• Draft and revise policy and procedure
• Conduct data analysis and
• Uphold patron privacy and other professional
• Engage in departmental initiatives, meetings, and
• Practice flexibility and openness to the ideas and approaches of
• Practice awareness, self-reflection, and growth necessary for work with diverse populations.

Qualification Guidelines

Any combination equivalent to, but not limited to, the following:

Experience/Training/Education:

Required

• One of the following combinations:
  • Certificate in library science with two (2) years of recent, full-time library or higher education work experience;
  • Bachelor’s degree (or equivalent) with one (1) year of recent, full-time library work experience;
  • Associate’s degree (or equivalent) with two (2) years of recent, full-time library work experience; or
  • High school diploma (or equivalent) with four (4) years of recent, full-time library work
• Students near completion of their education requirements are also encouraged to apply so long as they fulfill the relevant requirements
• Demonstrated experience leading a team in a formal or informal

Preferred

• Two (2) years of experience working in an academic
• Experience hiring, training, and supervising college or university student
• Experience working with OCLC’s World Management Services (WMS), OCLC Tipasa, Springshare’s LibAnswers, Microsoft 365, Canva (graphic design), and Canvas (learning management system).

Knowledge and Skills:

• Comprehensive and in-depth knowledge of library operations, technologies, and tenets such as intellectual freedom and
• Strong written and verbal communication
• Detail-oriented and strong organizational and administrative
• Strong interpersonal skills with the ability to work successfully in a collaborative environment with people from culturally diverse backgrounds including students, colleagues, and the
• Comprehensive knowledge of library databases, systems and resources, and trends in assigned functional area(s), including expertise in search
• Ability to exercise judgement regarding copyright rights and responsibilities as they pertain to
• Expertise in relevant areas of a library's integrated library
• Ability to participate in short- and long-term planning through the collection, organization, analysis, and interpretation of data and
• Ability to perform conflict resolution with empathy and flexibility; familiar with de-escalation
• Demonstrated skill with computers, software, and basic hardware (e.g., printers).
• Ability to interact with diverse populations, work independently within a framework of duties, and perform amidst interruptions and
• Ability to work independently, under high pressure during busy times, and when patron traffic is
• Proficient in the Library of Congress classification system, Microsoft

Physical Requirements/Working Conditions:

Working Conditions:

This is an in-person, student-facing position with frequent interruptions and distractions. Standard office and library setting. Duties performed are primarily in an office environment while sitting at a desk, computer workstation, and in meetings. At least minimal environmental controls to assure health and comfort. Work schedule will vary according to the needs of the University and library.

Physical Demands:

Incumbents regularly sit or stand for long periods; walk each floor on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines; reach and carry items with hands and arms; reach up, stoop, kneel, bend, twist and crouch to move and shelve material; climb stairs; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; push and maneuver carts of material; and lift, carry and move objects weighing up to 30 pounds for distances up to 25 feet.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for accommodation or an alternative application process.

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.

DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

FOR MORE INFORMATION VISIT

Human Resources (redlands.edu)

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities