Library Supervisor - Reference

Are you passionate about connecting people with information and leading a team that delivers exceptional library service? The Library Supervisor – Reference plays a key leadership role in overseeing daily operations, supervising staff, and ensuring services run smoothly and consistently. This position also supports scheduling, program planning, and collection maintenance, while addressing patron needs with care and professionalism. It’s a dynamic blend of staff leadership and operational coordination that helps create a welcoming and well-run library environment.
By applying for this position, you are taking the first step toward serving your community in one of the library’s most important and essential services.

POSITION RESPONSIBILITIES 

• Provides excellent customer service to both internal and external customers.
• Responsible for an area of the library including scheduling employees, handling incidents, scheduling tours and programs, and providing general guidance.
• Assists patrons and staff with questions, computer issues, and research.
• Handles emergencies and difficult situations.
• Maintains and distributes community information.
• Takes the lead role on more complex issues.
• Selects and deselects materials (assesses library’s needs and orders appropriate materials).
• Assesses needs and develops a programming plan.
• Performs outreach, carries out planning, develops programming, maintains statistics, manages programs, and assigns programming work.
• Ensures adequate computer access (analyzes and assesses needs for quantity and functioning of PCs).
• Oversees, coordinates, and develops printed materials and social media.
• Prepares book displays and public service announcements.
• Writes grants, maintains statistics, and post reports.
• Purchases some materials (including programming materials) and requests to purchase office supplies.
• Checks materials in and out, issues library cards, sells merchandise, accepts payments, and empties book drops and may courier items and empty book drops.
• Ensures safety and welfare of library users as well as building safety and maintenance, (East Flagstaff, Grand Canyon, Tuba City, and Forest Lakes Community Library positions only).
• Supervises PALS Mobile (Youth Services position only).
• May handle library accounts and budgeting in relation to the library’s collection.
• Enters invoices in City Financial software  
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Bachelor’s Degree in Library Science or related field.
• Two years of experience working in a public library.
• Two years of supervisory experience.
• Two years of computer experience.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

• Master’s Degree in Library Science.
• Knowledge about the local community and its resources.
• Knowledge of and experience with collection development/maintenance.

• Must possess, or obtain upon employment, a valid Arizona driver’s license.
• Regular attendance is an essential function of this job to ensure continuity.
• Evening and weekend work as necessary.

CURRENT COMPENSATION AND BENEFITS: 

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.  

 Our total compensation package includes best-in-class benefits and an annual salary of $61,651.20 - $92,497.60, based on the candidate's qualifications and experience. Plus:  

• Arizona State Retirement System with 100% Match  

• Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%   

• 457 Deferred Compensation Options  

• Up to 4% Annual Pay for Performance Increase  

• Group Insurance including Health, Dental and Vision coverage  

• Flexible & Health Savings Accounts  

• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty  

• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance  

• First-Time Homebuyer Assistance  

• Qualified Public Student Loan Forgiveness Employer  

• Tuition Assistance  

• Employee Clinic, Telehealth, Wellness Program & Incentives  

• Tobacco Cessation Program  

• Employer Assistance Program  

• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards 

• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers 

Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.

The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!