Library Research Specialist

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary:  
This position is the primary point of contact helping customers find information in our products, or obtaining additional information from a variety of resources.  The ideal candidate is dependable, energetic, loves cars and automotive work but prefers to work in an office environment.

Position Responsibilities - Other duties may be assigned:
•    Research automotive information for automotive technicians using factory service manuals, electronic media and manufacturers websites.
•    Utilize proprietary systems to format data and prepare for distribution.
•    This position has no direct reports. 

Position Requirements: 
•    HS Diploma or equivalent
•    2 Years Professional Automotive Repair, Service Writer or Auto Parts experience
•    2 Year Vocational School graduates may be considered in lieu of hands on experience 
•    Familiar with automotive makes, models, systems, components and manuals 
•    Good phone skills
•    Good computer skills - Internet navigation a must
•    ASE certifications or Smog license a plus
•    Customer service experience a plus 
•    Frequent periods are spent standing or sitting in the same location with some opportunity to move about, or occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
•    Most of the time is spent communicating via voice, using hands to fingers to dial and use phones, typing on computer and reading messages from a monitor or a hard copy documents. 

The salary range for this position is $18.36 – $30.67 hourly. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations.  ALLDATA values and is committed to diversity, equity and inclusion.