Information Services Assistant (Library Information Assistant)

Provides information services to customers of all ages, including reference, programming and outreach, and inter-library loan. Recommends reading materials to customers with an emphasis on services to adults. Assists in collection management. Communicates and interprets library policies and procedures to the public. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. This position works under the general supervision of a professional librarian.

Note: This job announcement may be used to fill future part-time Information Services Assistant (Library Information Assistant) vacancies; future vacancies may be 20 hour per week job-shared positions.

Hourly Rate: The selected applicant's starting hourly rate will be in the minimum to midpoint range of $27.3583 - $36.4776 and will not exceed the mid-point of the advertised compensation range. Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.

Schedule: This is a part-time and/or part-time job-shared position working 20 hours per week. Scheduling flexibility is imperative. Standard hours may include day and/or evening hours to include weekdays and weekends. The schedule may vary depending on the needs of the library.

To learn more about a career with Fairfax County Public Library, watch our video "Library Staff Share Why They Love Working at the Library"

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Answers informational and reference questions from customers using print and electronic resources;
• Assists and instructs customers in the use of print and online materials and technology;
• Advises and assists customers in the selection of books, periodicals, media, and other materials;
• Plans and provides programs and outreach to customers of all ages;
• Maintains collection by weeding, marketing, and merchandising library materials;
• Troubleshoots library computers and reports unresolved problems through proper channels;
• Performs copy cataloging of library materials;
• Identifies materials to be considered for addition to the library collection;
• Remains current in resources, services and technologies in the information field;
• May supervise volunteers.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Working knowledge of the principles, standards, and practices of library science;
• Knowledge of library reference sources and methods;
• Ability to provide information service to customers of all ages;
• Ability to establish and maintain good working relationships with others;
• Ability to exercise tact, good judgment, and initiative;
• Knowledge of word processing and computer applications;
• Ability to communicate effectively orally and in writing to answer reference questions and provide reading guidance;
• Knowledge of the Library's operating procedures;
• Ability to understand and interpret policies;
• Ability to promote interest in library services;
• Ability to plan and provide community-oriented library programs and outreach;
• Ability to adapt to workplace change.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting.

• Strong customer services skills.
• At least two years of experience working in a public library.
• At least two years of demonstrated experience and proficiency with collection maintenance and working with a book collection.
• At least two years of experience working at a public service desk and providing front-line customer service in a library setting, --i.e., assisting customers with informational, instructional and/or readers' advisory services.
• At least two years of experience utilizing proficient internet search skills and assisting others with troubleshooting basic computer technology and equipment.
• Demonstrated proficiency in using Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.